How do I care for my jewelry?

For years Stefee has maintained the highest standards in design, materials and craftsmanship, creating jewelry that has been passed down from generation to generation. With some simple, basic care, you can help preserve and protect your jewelry for years to come.

Over time, fine jewelry can become a treasured family heirloom if it is cared for properly. Dust, pollution and daily wear all conspire to cloud the brilliance of gemstones. The surface of gold, platinum and silver jewelry can become dulled. Timeworn prongs and clasps can result in the loss of a stone or an entire piece of jewelry.

Professional cleanings are recommended as often as once a year. We encourage you to bring your Stefee jewelry back to us for professional servicing. Our staff is knowledgeable and experienced in all aspects of jewelry care, including cleaning gemstones, restringing pearls and repairing clasps and earring backs.

Special Considerations

An oxidized finish is the deliberate blackening of crevices in the ornamentation of a silver object to make its decorative details stand out more clearly. Take care as this finish can be removed by overzealous cleaning and polishing.

Gold Jewelry

Between professional servicing, most gold jewelry can be maintained with a non-abrasive cleaner. Examine your jewelry regularly to make sure settings are snug and clasps and joining are secure. 

Avoid exposing gold jewelry to household bleach, which will quickly cause gold to discolor and possibly disintegrate.

Jewelry storage is important as well. At the time of purchase, all Stefeeinc jewelry is wrapped in a protective box, case or tarnish-resistant pouch. Between wearings, we recommend that you place it back in its original case or another suitably lined box or pouch.

Take care to protect your jewelry from impact against hard surfaces and avoid contact with abrasive surfaces. Even a diamond can chip if hit with enough force or at just the right angle. Many stones such as amethyst, emerald, kunzite, opal, pearl, peridot, tanzanite and tourmaline are very delicate and easily abraded. Enamel can also chip or scratch when struck. Gemstones can scratch other gemstones and wear away at precious metals. Therefore, avoid stacking those rings and bracelets that would be vulnerable to such abrasion. Extreme temperatures, perfumes, cosmetics, ultrasonic cleaning and household chemicals can also damage jewelry. 

To clean diamonds, use a mild solution of six parts water to one part ammonia and apply with a soft bristle brush.

If worn often, pearls should be cleaned and restrung professionally once a year. Between cleanings, wipe pearls gently with a damp cloth.

Rubedo® Metal Care 

Stefee uses standard U.S. ring sizes. Refer to our measurement chart or the ruler found in our size guide here.

Stefee offers complimentary shipping for any item that you’d like to return. Simply click here for TCO Returns RSC to print out a shipping label. Then drop off your package at the nearest FedEx location, depending on which label you receive.

Articles are accepted for credit or exchange in the U.S. if returned in saleable condition within 30 days, accompanied by a sales receipt. Some exclusions may apply. Fragrance must be returned in its original packaging (including water seal stickers) and in salable condition. 

A refund will be made to the purchaser upon request if payment has been received. Gift recipients are entitled to a nonrefundable merchandise credit. Cash refunds are not available for returns made at retail locations. To return or exchange your gift selection, please follow the instructions included with your package.

Stefee offers resizing for select items. Please contact Customer Service at +1 (212) 419 9355 to learn more.